Customer and Industry Raves

See what the industry is saying about...
BenchMark KB
InterFix Service and Support


“I have chosen to purchase my own subscription to Benchmark KB because I found it a wonderful resource while working for MedQuist. I have ended my employment with MedQuist but have missed having access to Benchmark KB. (I have actually been going into Benchmark KB withdrawal the last week while I have started work for another employer!) I am a lover of books, including hard copies of reference books, but I love the speed with which I can find things on Benchmark KB. Thank you for a wonderful product that is well worth the cost.” - S. K., CMT

Since implementing BenchMark KB, we have seen both a 5% overall increase in MT productivity and are reducing our QA costs by more than 20%--the impact on our bottom line is nothing short of extraordinary.  Having a single, trusted resource today, I cannot imagine going back to the piecemeal or Google QA methods we have used in the past.”

The ROI on BenchMark KB can literally be measured in days or weeks: Productivity is up, and QA costs have been reduced substantially, plus we stopped buying books at the same time.   This product is a clear winner, and we have all of our MT’s using it on every report we transcribe.”

As a QA manager, BenchMark KB has been a godsend: Our staff has seen a decrease in QA markers by more than 18%, as our MT’s can now do their own research and solve quality issues in real time.  QA Managers now are able to focus only on the truly challenging quality issues.”

“As an MT training organization, BenchMark KB gives us a competitive advantage over schools that still require students to buy expensive, obsolete books.  The real-time updates remind them that the profession is evolving alongside medicine.”

"The BenchMark KB knowledge base gives our students another competitive advantage in the marketplace by giving them access to the best real-time medical information every day, as well as offering real-time access to the AHDI Help Desk and association research and updated files. Benchmark KB is another reason our MTs will be the best prepared to enter the workforce ready to work.”